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Account InfoLine
Account Info Line gives you 24 hour a day access to information on all your Citizens Bank accounts: Checking, Savings, CD’s and Loans. A transfer feature is also available on Account InfoLine, but you must come into a Citizens Bank office and complete an authorization form in order to use this service.
To use Account InfoLine, you simply call 1-800-811-8748 using a touch-tone phone. (Hearing impaired customers with TDD service call 1-888-851-5546.)