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Online Banking & Bill Pay

  • Check your balance
  • View pending transactions
  • Print check images
  • Create an investment portfolio and track your progress online
  • Set text and/or email alerts to notify you when your payment is due or when your balance falls below or increases above a specific dollar amount
  • Transfer funds between deposit and loan accounts
  • Export your financial data to Quicken or MS Money
  • Manage and pay bills online
  • Register to receive eStatements

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Online Banking Demos

Personal Online Banking Demo

Learn more about our personal online banking service.

View Personal Demo

Business Banking Demo

Learn more about our business online banking service.

View Business Demo

On the Go?

Try Our Mobile Banking App

Take a Citizens branch with you wherever you travel. Install the Citizens Bank app on your internet enabled device. You’ll be able to check account balances, pay bills, transfer funds, and more. Or sign up for automatic texts in case of overdraws or important news. 1

Download for iPhone Download for Android

Go Paperlesss with eStatements

Faster Delivery

See your Online Banking eStatement before it would arrive via postal mail. In fact, it is available the day after your normal statement cycle date.

24/7 Availability

Get your Online Banking eStatements whenever and wherever you have PC and Internet access, even while on vacation!

Safe and Secure

Online Banking eStatements are accessed from a secure site.

Access to Past Statements

View up to 6 months of eStatements

Less Paper

Reduce your filing chaos and paper clutter, and save trees while you’re at it. Statements and images, including any over-the-counter transaction, can be viewed or printed from your PC.

Safe and Secure

Reduce your chances of becoming a victim of mail fraud.

Sign Up for eStatements

How to Get Started with eBanking

1

Login using your existing login ID.
If you do not know your existing login ID please call us at 317.831.0110.

2

Use form to self enroll.

  1. Message and data rates may apply from your wireless carrier.

24/7 Access Account InfoLine

Get access to information for all your Citizens Bank accounts at anytime. To use simply call 1-800-811-8748.

Call Account InfoLine

Featured News & Updates

Does Your Side Hustle Need an LLC?
When does a side business become a “business,” and how do you need to structure it? More and more people are turning interests and hobbies... Read More of this article

Meet Our Citizens: Avon Branch Manager, Virginia Coffee
Virginia Coffee, branch manager for Citizens Bank in Avon, loves a good story—whether that’s hearing all about a customer’s dreams and... Read More of this article

Why Refinance Your Home?
When you refinance your home, you are replacing your current home loan with a new one. This new mortgage comes with a new term and interest rate, which can... Read More of this article
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  • Disputes
  • How to dispute debit card transactions
  • With a Roth IRA, you typically pay taxes on the money before you contribute to your IRA. This means you generally can make qualifying withdraws once you reach 59 1/2 years of age without paying additional taxes on the distributions.
  • A traditional IRA allows you to direct pre-tax income toward investments that can grow tax-deferred until your retirement. You cannot contribute after age 70 ½ and distribution is required at that age.