Citizens Bank is here and ready to serve our community during this time of need. If you are experiencing financial hardships as a result of COVID-19, we are willing to work with you on your Citizens Bank loans.
Consumer Loans and Mortgage Customers
If you have been affected, you may be eligible for delayed or reduced monthly payments without late fees and without affecting your credit report or payment history with Citizens Bank. If you would like to discuss your payment options, please call us at (317) 831-9619.
Commercial Loan Customers
If your business has been affected, modifications and deferrals on your Commercial Loans are available to help you and your business navigate this difficult time and thrive again. Please contact your commercial lender as soon as possible, or call the bank at (317) 831-0110 to discuss your options.
Special PPP (Paycheck Protection Program) Information
The bank has created a resource with details on this special program for businesses. If you are interested in learning more, please visit our PPP Information Page.