Home / News and Resources / Weathering the Storm: Through COVID-19, a Tornado, & Social Distancing We're Still Here to Serve You

Weathering the Storm: Through COVID-19, a Tornado, & Social Distancing We're Still Here to Serve You

Part of being a community bank is taking pride in our strong commitment to our community and the customers we serve. During these unprecedented times, we remain a solid foundation so that our customers and local businesses can weather the storm. From scheduled personal visits to help customers to working with our loan customers who are experiencing financial hardship during COVID-19, we maintain an unwavering commitment to being here for you.

Keeping our Customers and Employees Safe and Healthy

The bank continues lobby closures to ensure social distancing in accordance with local government best practices. However, we are still available to support you upon appointment. Please contact your local branch to make an appointment if you need to stop by and visit.  

Bouncing Back from the Tornado 

We know many are still recovering from the severe weather that tore through our community a few weeks back. Our buildings took a hit, just like the buildings of our neighbors and our friends, but we are working hard to bounce back and wish everyone else a speedy recovery. We are so thankful to our local authorities and first responders keeping us safe during these ever-present challenging times.

Citizens Bank damaged by tornado
Citizens Bank damaged by tornado
Citizens Bank damaged by tornado
Citizens Bank damaged by tornado

Here to Help Small Businesses 

Citizens Bank is closing in on $20 million in Paycheck Protection Program (PPP) loans distributed to small businesses in our community. We are proud to do what we can and help keep our small business owners afloat during these trying times. We will continue to provide updates regarding the PPP program, and many of the questions that our customers have, on our PPP Resource Page on our website.

Back to Normal… Someday

While the definition of “normal” will certainly be different than what we have been used to, we look forward to seeing you here in our offices as soon as we can. While we’re not exactly sure when that will be at this point, we continue to follow best-practices and our governor’s recommendations for reopening with full-service banking. Until then, we will keep you updated via email communication, our Facebook page and posting educational content on our blog.

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