Lock icon

E-Banking

Required Documents and Resources

The following documents have been made available to help ensure that you remain informed on the PPP process. Please return to this page frequently for updates and information.

Please note that a valid drivers license and updated contact information is required for each round of the PPP and forgiveness process.

Documentation can be sent securely to Citizens Bank using our secure file upload service.

Latest PPP Updates

#3: Documentation Required at the End of Your 8-Week Period

One area of question and concern we have received regarding the PPP loan forgiveness is this: “What documentation will I need to provide at the end of the 8-week period?” That is a good question that deserves a good answer. Unfortunately, the SBA and Treasury Department have not provided any meaningful guidance so far as […]

Read More

#2: Important Information About the SBA’s 8-Week Fund Usage Window

Congratulations once again on successfully taking advantage of the SBA Paycheck Protection Program through Citizens Bank. Because Citizens Bank cares about our business partners, we have begun what will be a regular e-mail communication to help you understand what you must do to remain inside the program parameters and thus maximize your loan forgiveness. Today’s […]

Read More

#1: An Overview of the SBA Paycheck Protection Program Loan Through Citizens Bank

Congratulations on successfully taking advantage of the SBA Paycheck Protection Program loan through Citizens Bank. We are pleased to have been able to assist you with this vital lifeline. As you are likely aware, the details of this program have come out in bits and pieces over time, and many things are not clear even […]

Read More

News & Updates

Creative idea concept with lock symbol and microcircuit illustration on modern laptop background. Protection and firewall concept. Multiexposure

Phishing Scams

Beware of the Bait Phishing scams try to lure account holders into providing personal or financial information to scammers posing as a legitimate business. These scams can be conducted by email, phone calls, text messages or social media. What You Can Do Be wary of emails, text messages or phone calls that request your confidential […]

Read More

A woman on her laptop and she is smiling and waving to the laptop camera

Citizens Bank is Here for You

At Citizens Bank, we’re committed to keeping our local community informed. That’s why we’re ramping up our service to our community to include weekly blog posts educating readers on their finances. We’ll provide posts on important topics- from your personal finances, to your business, and everything in between. We’ve been putting our customers and our […]

Read More

Image of a mom and her daughter sitting on a sofa as the daughter is adding coins to a piggy bank.

Start Them Young- Teaching Kids to Save

A study by the University of Cambridge found that money habits in children are formed by the time they’re 7 years old. Which means teaching them the value of money as well as healthy habits around it has to start young. You still let kids be kids while instilling those healthy habits in fun and […]

Read More
View More Posts

Chat with a representative